Welcome
to the Shipping and Policies page of the Online Store of the
Clavin Labs section of clavin.com. It is our mission to build
lifetime relationships with you, our customer, by meeting your
needs to the best of our ability. Thank you for visiting our
site. We look forward to serving you!
PLEASE
READ THIS DOCUMENT CAREFULLY! IT CONTAINS IMPORTANT INFORMATION
ABOUT YOUR RIGHTS AND OBLIGATIONS AS WELL AS LIMITATIONS AND
EXCLUSIONS THAT APPLY TO YOU.
SHIPMENT
SHIPMENT
& OWNERSHIP,
Clavin Labs, Inc. will arrange shipping of the product
to your address. Ownership of the product passes to you upon
delivery, including but not limited to risk of loss from the
carrier upon delivery. The costs of shipping and handling will
be shown on your packing slip or invoice. Clavin Labs, Inc.
will inform you of estimated shipment dates, but it will not
be responsible for delays in delivery due to events beyond its
control, Including shortage of materials, labor strikes, transportation
failures, or acts of God. We ship United Parcel Service(UPS)
Ground (unless otherwise specified). If you wish to have a premium
service (overnight, second day, 3 day, FedEx,RPS or DHL) you
(the customer) must contact Clavin Labs, Inc.
PRICING
AND PAYMENT
PRICE
& PAYMENT. Your total price for the product ordered will
be stated on your purchase receipt, packing slip or invoice.
Prices and configurations advertised are subject to change without
notice or obligation prior to acceptance of your order. Prices
advertised do not Include shipping and handling, or applicable
sales taxes, and these will be added to the price you pay. Any
existing or new taxes or fees charged by any governmental authority
will be added to your purchase receipt or invoice. Whenever possible
we publish our prices and make it easy for you to purchase from
us using our secure online shopping bag. All critical information
including your credit card number is encrypted before being transmitted.
You are also welcome to call for any other pricing questions
at (888)372-5284.
SPECIAL
DISCOUNTS
All
of the data on products. including but not limited to, any discounted
prices or special offers, and the availability of any product,
is subject to change without notice. Loreen Ebroon intends to
update information and data listed on the site where appropriate
but shall not be liable for any inaccuracies.
GENERAL
TERMS OF SALE
INSPECTION
OF PRODUCT UPON RECEIPT. You must examine the product(s) upon
receipt. If any item is damaged or missing. you must notify Clavin
Labs, Inc. at once. Clavin Labs, Inc. will not consider
any claim for damaged or missing items more than thirty (30)
days from the date of delivery.
LIMITED
MONEY BACK GUARANTEE. CLAVIN LABS, INC. offers a limited
money back guarantee for Thirty (30) days. TO RECEIVE A REFUND
UNDER THE LIMITED MONEY BACK GUARANTEE, YOU MUST NOTIFY CLAVIN
LABS, INC. OF YOUR YOUR DESIRE TO RETURN THE PRODUCT AND ACCESSORIES
WITHIN THIRTY (30) DAYS, FROM THE DATE YOU RECEIVED YOUR PRODUCT.
YOU MUST ALSO RETURN THE PRODUCT AS PACKAGED TO CLAVIN LABS,
INC. DESIGNATED ADDRESS. Please list the item you are returning
and the reason for the return. Indicate whether you would lke
an exchange or refund or a store credit to be applied for future
purchases.
CLAVIN
LABS, INC. will
refund the original purchase price of the product and sales taxes.
SHIPPING, HANDLING, INSURANCE FEES. AND FEES FOR SERVICES THAT
HAVE BEEN PERFORMED (INCLUDING APPLICABLE SALES TAXES) THAT YOU
PAID WHEN YOU BOUGHT YOUR PRODUCT AND ACCESSORIES ARE NOT REFUNDABLE,
AND WILL BE DEDUCTED FROM YOUR REFUND.
If
you are expecting a refund, please allow a reasonable period
of time for the Product and/or Accessories to arrive at clavin.com.
Clavin Labs, Inc will inspect the Product(s) and, after
they are accepted, process your refund within seven (7) business
days. Clavin Labs, Inc. will notify you if your Product(s)
are not accepted.
THE
LIMITED MONEY BACK GUARANTEE IS NOT A WARRANTY. CLAVIN LABS,
INC. MAY CHANGE OR CANCEL IT AT ANY TIME BEFORE ACCEPTING YOUR
ORDER.