SHIPPING INFORMATION & POLICIES

Welcome to the Shipping and Policies page of the Online Store of the Clavin Labs section of clavin.com. It is our mission to build lifetime relationships with you, our customer, by meeting your needs to the best of our ability. Thank you for visiting our site. We look forward to serving you!

PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS AS WELL AS LIMITATIONS AND EXCLUSIONS THAT APPLY TO YOU.

SHIPMENT

SHIPMENT & OWNERSHIP, clavin.com will arrange shipping of the Product to your address. Ownership of the Product passes to you upon delivery to the carrier and risk of loss passes to you upon delivery. The costs of shipping and handling will be shown on your packing slip or invoice. Clavin.com will inform you of estimated shipment dates, but it will not be responsible for delays in delivery due to events beyond its control, Including shortage of materials, labor strikes, transportation failures, or acts of God. We ship United Parcel Service(UPS) Ground (unless otherwise specified). If you wish to have a premium service (overnight, second day, 3 day, FedEx,RPS or DHL) you (the customer) will be responsible for paying the difference between regular UPS and the premium service. No COD orders.

PRICING AND PAYMENT

PRICE & PAYMENT. Your total price for the Product ordered will be stated on your purchase receipt, packing slip or invoice. Prices and configurations advertised are subject to change without notice or obligation prior to acceptance of your order. Prices advertised do not Include shippIng and handling, or applicable sales taxes, and these will be added to the prlce you pay. Any existing or new taxes or fees charged by any governmental authority will be added to your purchase receIpt or invoice. Whenever possible we publish our prices and make it easy for you to purchase from us using our secure online shopping bag. All critical lnformation including your credit card number is encrypted before being transmitted. You are also welcome to call for any other pricing questions at (888)372-5284.

SPECIAL DISCOUNTS

All of the data on products. including but not limited to, any discounted prices or special offers, and the availability of any product, is subject to change without notice. Loreen Ebroon intends to update information and data listed on the site where appropriate but shall not be liable for any inaccuracies.

GENERAL TERMS OF SALE

INSPECTION OF PRODUCT UPON RECEIPT. You must examine the Product(s) upon receipt. If any item is damaged or missing. you must notify clavin.com at once. Clavin.com will not consider any claim for damaged or missing items more than thirty (30) days from the date of delivery.

LIMITED MONEY BACK GUARANTEE. CLAVIN.COM offers a limited money back guarantee for Thirty (30) days. TO RECEIVE A REFUND UNDER THE LIMITED MONEY BACK GUARANTEE, YOU MUST NOTIFY CLAVIN.COM OF YOUR YOUR DESIRE TO RETURN THE PRODUCT AND ACCESSORIES WITHIN THIRTY (30) DAYS, FROM THE DATE YOU RECEIVED YOUR PRODUCT. YOU MUST ALSO RETURN THE PRODUCT AS PACKAGED TO CLAVIN.COM'S DESIGNATED ADDRESS.

CLAVIN.COM will refund the original purchase price of the Product and sales taxes. SHIPPING, HANDLING, INSURANCE FEES. AND FEES FOR SERVICES THAT HAVE BEEN PERFORMED (INCLUDING APPLICABLE SALES TAXES) THAT YOU PAID WHEN YOU BOUGHT YOUR PRODUCT AND ACCESSORIES ARE NOT REFUNDABLE, AND WILL BE DEDUCTED FROM YOUR REFUND.

If you are expecting a refund, please allow a reasonable period of time for the Product and/or Accessories to arrive at clavin.com. Clavin.com will inspect the Product(s) and, after they are accepted, process your refund within seven (7) business days. Clavin.com will notily you if your Product(s) are not accepted.

THE LIMITED MONEY BACK GUARANTEE IS NOT A WARRANTY. CLAVIN.COM MAY CHANGE OR CANCEL IT AT ANY TIME BEFORE ACCEPTING YOUR ORDER.


SHIPPING & HANDLING:
UP TO $20.00
$5.50
$20.00 TO $60.00
$7.00
$60.00 TO $100.00
$8.50
$100.00 TO $150.00
$10.00
$150.00 & UP
E-mail clavin.com for shipping quote: clavinh@earthlink.net
Outside of Continental U.S. - E-Mail us for S&H charges


2001 Santa Monica Blvd., Suite 890 West, Santa Monica, California 90404-2172
Telephone: (310) 829-2708, Toll Free: (888) 372 -5284, Fax: (310) 828-0367
Website: http//www.clavin.com, E-mail: clavinh@earthlink.net